Privacy policy

Privacy Policy and Notice

Your privacy matters to us. This notice explains what personal information SlikWork collects when you use slikwork.com, why we collect it, who we share it with, how long we keep it, and how you can exercise your rights. It applies to our website, our customer support channels and our marketing communications. Last updated September 21, 2026.

1. Categories of Personal Information

We collect the following categories of personal information:

  • Identifiers and contact details — name, email address, shipping and billing address, phone number or WhatsApp number, provided when you order or contact us.
  • Order and payment information — products purchased, order value, and payment details. Card numbers are collected and processed directly by Shopify Payments (powered by Stripe); we see only the last four digits and the payment method.
  • Account and communication data — messages you send us, reviews you submit, and your customer service history.
  • Device and usage data — IP address, browser type, device identifiers, pages viewed, referring URLs and interactions with the Site, collected automatically through cookies and similar technologies (see our Cookie Policy).
  • Marketing preferences — whether you have subscribed to or unsubscribed from our emails.

2. About This Policy

The business responsible for your personal information is Daniel Isaac Muniz, 2616 Brown Street, Brooklyn, NY 11235, United States, reachable at info@slikwork.com. Our store runs on Shopify, which hosts the Site and processes orders on our behalf. This policy applies to information collected through slikwork.com, by email, WhatsApp, phone and our contact and return forms.

3. Sharing Your Information

We do not sell your personal information, and we share it only as needed to run our business: with Shopify (platform hosting, checkout and order management); payment processors (Shopify Payments (powered by Stripe) and the payment methods you choose) to authorize payments and prevent fraud; shipping carriers and fulfillment partners such as USPS, UPS and JS Express located in the United States, China and the European Union, who receive your name, address and phone number to deliver your order; tracking, email and customer service tools that help us communicate with you; analytics and advertising partners (such as Google and Meta) that process usage data through cookies as described in our Cookie Policy; and authorities or advisers when required by law, to enforce our terms, or to protect rights and safety. If the business is sold or merged, customer data may be transferred to the successor under the same commitments.

4. How We Use Your Information

Your information is used for the purposes for which you gave it and for related purposes you would reasonably expect: fulfilling and shipping orders and keeping you informed about them; answering questions and resolving problems; detecting and preventing fraudulent transactions; meeting our legal and accounting obligations; understanding how the Site is used so we can improve it; and marketing, only where you have agreed or where the law allows us to contact existing customers about similar products, always with an easy way to opt out.

5. How Long We Keep Your Information

Retention is tied to purpose: transaction data stays for 7 years (tax and warranty), support tickets for 3 years, marketing consent records until you opt out plus a suppression record so we do not contact you again, and technical logs for up to 12 months. After that, we delete or anonymize the data unless we must keep it for a legal claim or a statutory obligation.

6. Children Under 13

We do not sell to or knowingly collect data from children under 13 (COPPA). Should we learn that we hold information from a child under 13 without verified parental consent, we delete it. Parents or guardians who have concerns can reach us at info@slikwork.com.

7. Your Choices and Rights

We extend the following rights to every customer in the United States, whether or not your state's privacy law applies to a business of our size: to know what data we have about you and receive a copy; to correct it; to have it deleted, except what we must keep for orders, taxes or disputes; and to opt out of marketing, targeted advertising (controls on the Cookie preferences page) and any sale or sharing of personal information (we sell none). Requests go to info@slikwork.com; we confirm your identity through your order email and answer within 45 days, and you can appeal a refusal by replying. Exercising your rights never affects the price or service you receive. We do not respond to Do Not Track browser signals; we do treat a Global Privacy Control signal as an opt-out of targeted advertising cookies.

8. Data Security

Your data travels over encrypted connections, card payments are handled by PCI-compliant processors so full card numbers never reach us, and only authorized staff can access customer records. We rely on Shopify's security infrastructure for hosting. While we work hard to keep information safe, no system is invulnerable; in the event of a security incident involving your personal information, we will inform you and the authorities in accordance with applicable breach-notification laws.

9. Email Communications

We send marketing emails only to customers and subscribers, and you can stop them at any time using the unsubscribe link at the bottom of each message or by emailing info@slikwork.com; we process the request within 10 business days. Our emails always show who they are from and our physical mailing address, in compliance with the CAN-SPAM Act. Opting out of marketing does not affect order confirmations, shipping notices or replies to your requests.

10. Policy Changes

We may update this Privacy Policy to reflect changes in our practices or the law. The effective date at the top is updated whenever we do, and material changes are announced on the Site or by email to customers before they take effect. Continued use of the Site after a change means you accept the updated policy.

11. Privacy Contact

Privacy requests and questions: info@slikwork.com (subject "Privacy") · WhatsApp +1 (917) 324-5642 · +1 (917) 324-5642 · contact form · post: Daniel Isaac Muniz, 2616 Brown Street, Brooklyn, NY 11235, United States.

Effective date: September 21, 2026.